References on this Web Site to "our", "us" and "we" are references to The Travel Company.
The information on this Web Site is directed solely at those who access this site from the United Kingdom mainland. We are an English registered Company. Our business and the services we offer are governed by the applicable laws of England and Wales.
No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Web Site, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country which did not, in any event, affect or apply to the same.
Access to this Web Site is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.
Information on thecruiseshop.co.uk Web Site is posted in good faith and is updated regularly, but we cannot guarantee the completeness and accuracy of the information shown.
The Travel Company is not
liable for any direct or indirect loss returning from the information
on this Web Site.
We recommend that you check information before you act on it.
Accessing the Web Site means that you agree that The Travel Company will not be liable for any direct or indirect loss arising from the use of the information on this Web Site.
The Travel Company, its owners, employers, agents and contractors are not responsible for the content or the privacy policy of any Web Sites to which it links.
This website endeavours to link with or frame to websites provided by 3rd parties with membership of ABTA. If any link to or frame leads to a non ABTA members website then ABTA protection does NOT apply to the non-members site. We would advise clients who link to non ABTA sites, to check the financial protection that those companies offer.
PRIVACY POLICY
We operate a Privacy Policy in respect of the information we collect about you. By submitting your information to us you consent to our collection and use of it as set out in this Privacy Policy.
The Cruise Shop, thecruiseshop.co.uk, and Shipmates are trading names of The Travel Company, a Company registered in England under company number 422800. The registered office of The Travel Company is at MARBLE ARCH HOUSE, 66-68 SEYMOUR STREET, LONDON, W1H 5AF.
When you place bookings via our website, make enquiries about the services that we provide or join our mailing list we ask for certain information including your name, address, credit and debit card details (where appropriate), email address, telephone number, fax number and other information relating to your booking requirements. This information allows us to process your order and/or provide you with details of services tailored to your requirements.
We will share personal information about you with companies associated with The Travel Company with third parties who are involved in the processing of your order/request. We may also use your information to inform you of special offers, promotions, new products or services and changes to our website. If you do not wish to receive this information please email us at sales@thecruiseshop.co.uk with details of your request.
We may share information about you (but not your credit or debit card details) with carefully selected third parties who we believe could offer products or services which may be of interest to you. These third parties may contact you direct with details of such products or services. If you do not wish us to share your personal information with third parties except for the purpose of processing your order/request or where we are legally required to do so, please email us at sales@thecruiseshop.co.uk with details of your request.
We also share aggregated anonymised information regarding our customers in general with carefully selected third parties. This information does not contain information that could identify you as an individual.
By law you are entitled to a copy of the personal information we hold about you. Requests for such information must be made in writing to The Data Protection Officer at The Travel Company, Suite H, Anchor House, The Maltings, Silvester Street, Kingston Upon, Hull, HU1 3HA.
The Internet is global and it is possible that information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us. Some of your personal information will also be stored on databases located and maintained by organisations based in countries outside the European Economic Area which do not have data protection laws which are as well-developed as those in the United Kingdom. Rest assured that we choose such organisations carefully so that your information remains secure at all times.
Computerised Reservation System
In order to secure your bookings we process your personal information using a computerised reservation system operated by Sabre Inc. Sabre Inc is based at 4255 Amon Carter Boulevard, Fort Worth, Texas 76155, United States of America. Your information is stored by Sabre for two years after your trip has been completed. We may also hold a copy of your information for a longer period. If you wish us to supply you with a copy of information held about you in Sabre Inc’s database please write to The Data Protection Officer at The Travel Company, Suite H, Anchor House, The Maltings, Silvester Street, Kingston Upon, Hull, HU1 3HA.
Shipmates
If you choose to subscribe to our Shipmates Club
we ask for your name, address, telephone number and e-mail address.
In additional to the uses described above, we use this information
to send you our Shipmates newsletter by email or post. You will
be able to set up your own personal Shipmates user name and password
which you can use to access the Shipmates website by logging on
as indicated on the homepage of thecruiseshop.co.uk. If you wish
to cancel your subscription to the Shipmates club please email
us at sales@thecruiseshop.co.uk with details of your request.
.
Third Party Websites
This Privacy Policy only applies to information collected by us. It does not apply to information you supply to third parties even where you have accessed such third parties' websites through a link from this website. We do not have any control over and shall not be held liable for the content of, or handling of personal information collected by, such websites.
Cookies
"Cookies" are small text files that are stored on your computer's hard drive by your browser. We use cookies to keep a record of which pages you have viewed and which products or services you have ordered. Our cookies will log if you have previously used our site and allow us to provide you with an optimised homepage. They do not contain personally identifying information. Most web browsers accept cookies and we recommend that you use Internet Explorer or Netscape Navigator versions 3.0 and higher.
Changes to our Privacy Policy
If we change any of the terms of our Privacy Policy we will post the revised Policy on our website behind the 'Privacy Policy' button.
SECURITY POLICY
In accordance with the Data Protection Act 1998, we follow security procedures in the storage and disclosure of your information. We may therefore request proof of your identity before disclosing certain information to you.
Whenever you give us your personal information, including your credit or debit card details, we use a secure server and, where your browser supports it, 128-bit secure socket layer (SSL) technology to encrypt such information.
Our on-line transactions are processed under a secure connection by our payment processor. When you receive your credit or debit card statement, all transactions processed through this website will be listed as "The Travel Company".